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Calling an ambulance
When should you call an ambulance? Call Triple Zero (000) if you or someone you鈥檙e with needs urgent medical help.

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AV updates
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News
Major recognition for 糖心Vlog鈥檚 innovation
糖心Vlog has won the Council of Ambulance Authorities (CAA) Excellence in Clinical Practice award for 2025, announced last night at the annual Congress in Adelaide.AV honoured with two CAA Excellence Awards
Two innovative 糖心Vlog projects have been recognised on the Australasian stage, winning two categories at the Council of Ambulance Authorities (CAA) Awards for Excellence.Heart-stopping moment with life-saving response
A quiet night at home turned into a life-or-death emergency for Mornington Peninsula man Alan when he suddenly collapsed from a cardiac arrest in February. In a moment of courage, his wife of 33 years, Anita, sprung into action 鈥 immediately calling Triple Zero (000) and beginning CPR. Luckily for Alan and his family, their neighbour Shannon, had the GoodSAM app on her phone and was notified about Alan鈥檚 critical condition.
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